Contact
We’re happy to help with questions about FoodFact, your account, a report, or a purchase.
Support
Email support@foodfact.coand we’ll get back to you, usually within a few business days. For questions about a specific purchase, include your Paddle receipt or order reference.
Billing and payments
Purchases are processed by our merchant of record, Paddle(Paddle.com Market Ltd). Receipts come from Paddle, and you can manage invoices and payment details through the billing portal linked in your account.
Business details
FoodFact is operated by Hanolo (하놀로) in the Republic of Korea. Address: Unit 202, 35 Nangok-ro 11-gil, Gwanak-gu, Seoul, Republic of Korea. These details are provided for transparency and for our merchant-of-record and verification records.